Wednesday, January 02, 2008
Top Five 2007 Online Consumer Complaints
In 2007, Guardian eCommerce received tens of thousands of complaints from online consumers worldwide. After compiling all complaints received, the top five complaints recieved (over 85% of all consumer complaints filed) where as follows:
1. Lottery Winnings Or Promotions Scam: Complainant is notified of lottery winnings under various lottery or promotion names, (Microsoft Lottery, Yahoo UK Lottery, MSN Lottery, etc.). Complainant submits the mandatory processing fee but never receives the lottery winnings.
Guardian eCommerce advises that there is NO such thing as a lottery or lottery win for those who have NOT entered into it. Legally, in most jurisdictions, you cannot win a lottery of any kind for which you have not entered into in the first place. Please visit Guardian eCommerce Alerts for more information.
2. Estate, Inheritance, other Wealth Gain: Complainant is notified of a large sum of money to be transferred or paid out in the complainant's name or complainant is to receive a portion of the pending large sum as a reward for holding it. Complainant submits a fee to process the pending payment but payment never receved.
Guardian eCommerce advises not to engage with ANY email sender not known. Delete these emails immediately. Please visit Guardian eCommerce Alerts for more information.
3. Bank Or Financial Institution Notifications: Complainant receives email notification from a financial institution or Internet based bank (i.e. PayPal)regarding an account problem or requesting account information from the complainant.
Guardian eCommerce advises not to engage with ANY email sender not known. Delete these emails immediately. As well, financial institutions WILL NOT send emails to their clients for such purposes. Please visit Guardian eCommerce Alerts for more information.
4. Auction Item Purchased Not Received: Complainant "wires" money to seller for goods not received.
Guardian eCommerce advises not to "wire" money to anyone unless the goods have been received first. Please visit Guardian eCommerce Consumer Warning for more information.
5. Website Item Purchased Not Received: Complainant pays Website for item or service not received.
Guardian eCommerce advises not to conduct business with Websites not approved or verified by a legitimate non-objective third party site verification company like BBB or Guardian eCommerce. With Guardian eCommerce, for example, online consumers are fully protected through a consumer protection warranty... insurance provided by Guardian eCommerce. Guardian eCommerce cautions online consumers that there are many illegitimate third party site verification entities on the Web today. Therefore, online consumers should govern their actions accordingly before conducting business online with a "non-verified" Website.
Please visit Guardian eCommerce Consumer Warning and Guardian eCommerce Alertsfor more information.
To file a complaint or report Internet fraud, please click here.
Site Credibility Pays! Verifying Websites Since 2002... Join Guardian eCommerce!
1. Lottery Winnings Or Promotions Scam: Complainant is notified of lottery winnings under various lottery or promotion names, (Microsoft Lottery, Yahoo UK Lottery, MSN Lottery, etc.). Complainant submits the mandatory processing fee but never receives the lottery winnings.
Guardian eCommerce advises that there is NO such thing as a lottery or lottery win for those who have NOT entered into it. Legally, in most jurisdictions, you cannot win a lottery of any kind for which you have not entered into in the first place. Please visit Guardian eCommerce Alerts for more information.
2. Estate, Inheritance, other Wealth Gain: Complainant is notified of a large sum of money to be transferred or paid out in the complainant's name or complainant is to receive a portion of the pending large sum as a reward for holding it. Complainant submits a fee to process the pending payment but payment never receved.
Guardian eCommerce advises not to engage with ANY email sender not known. Delete these emails immediately. Please visit Guardian eCommerce Alerts for more information.
3. Bank Or Financial Institution Notifications: Complainant receives email notification from a financial institution or Internet based bank (i.e. PayPal)regarding an account problem or requesting account information from the complainant.
Guardian eCommerce advises not to engage with ANY email sender not known. Delete these emails immediately. As well, financial institutions WILL NOT send emails to their clients for such purposes. Please visit Guardian eCommerce Alerts for more information.
4. Auction Item Purchased Not Received: Complainant "wires" money to seller for goods not received.
Guardian eCommerce advises not to "wire" money to anyone unless the goods have been received first. Please visit Guardian eCommerce Consumer Warning for more information.
5. Website Item Purchased Not Received: Complainant pays Website for item or service not received.
Guardian eCommerce advises not to conduct business with Websites not approved or verified by a legitimate non-objective third party site verification company like BBB or Guardian eCommerce. With Guardian eCommerce, for example, online consumers are fully protected through a consumer protection warranty... insurance provided by Guardian eCommerce. Guardian eCommerce cautions online consumers that there are many illegitimate third party site verification entities on the Web today. Therefore, online consumers should govern their actions accordingly before conducting business online with a "non-verified" Website.
Please visit Guardian eCommerce Consumer Warning and Guardian eCommerce Alertsfor more information.
To file a complaint or report Internet fraud, please click here.
Site Credibility Pays! Verifying Websites Since 2002... Join Guardian eCommerce!
