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Tuesday, November 04, 2008

 

Promoting New Web Sites

A few weeks ago I wrote about building your website from the ground up. This article did not dive into great detail on any specific topics, but rather touched on the key points you will want to address. In this article I will place most of the focus on the promotíon aspect of this previous article. Image of bullhorn saying 'Promoting Your New Website'

While at times new websites can experience organic search rankings in a matter of months, for the most part, it can take well over a year before you start to see any progress, and that is if you start promoting right away!

SEO
If your new website has not been properly optimized for the search engines, then this is a necessary first step you must take. Ensure that your new site has integrated the appropriate keywords into all the fundamental areas of the site. Without this critical step of optimizing your site, in many cases no level of promotíon will help you get those search rankings.

Note: Extreme numbers of inbound links can sometimes cause an un-optimized site to rank, but an optimized website will seriously reduce the number of links needed, and its associated cost. This varies from industry to industry, but is true as a general rule.

Ideally the optimization of your site occurred during the planning and building stages, but if it did not be sure to get this completed as soon as possible.

Press Releases
The first thing you should do when your site goes live is issue a press release. Be sure to include a link back to your website, preferably with your target phrase hyperlinked as well. Submit this press release to an aggregator such as PRWeb. This will help get the word out that your site is live, draw some attention from the public, and also get you that first valuable link to your website.

Search Engine Submission
These days search engines will find your site on their own, and submitting to them is not necessary. If you feel you must submit your site to the engines, submit it only once and shortly after the site goes live.

In order to help the search engines fully spider your new site, the best thing you can do in terms of submissions, is to create and submit an XML sitemap. Submit this sitemap to your Google Webmaster Tools account, and also be sure to include a call to it within your robots.txt file by adding the following line including a complete path to your sitemap:

Sitemap: http://www.domain.com/sitemap.xml

There are many tools out there to help you build your xml sitemap. Google has placed a líst of some of these tools on their "Third Party Programs" page.

Directory Submission
Back in August I wrote about using Directory Submission to help build links. The general gist of it is to be sure that there is a high level of relevance in the directories you submit your site to, especially if it is a paid directory. Currently DMOZ still has a high level of value as it is seen as a strong authority at Google. Make the attempt to have your site listed here in the most relevant category possible.

Link Building
There are a number of ways you can work to grow your back links. In July I wrote about 13 ways to help build links. Links are one of those strategic tools that won't ever be a bad investment. Today they play a significant role in search rankings for most industries, especially in Google. While the future will almost undoubtedly still see search value in links, even if that value declines, or disappears entirely, quality links can still help drive traffic as well, and a strong base of inbound links can deliver you customers well into the future.

Explore the different ways to build links to your site. A steady progressive rise in inbound links will help Google look positively in your direction. Do not be afraid of reciprocal links either. If you are trading with highly relevant websites to your industry, then you should have nothing to be afraid of.

Social Media
Promotíon largely consists of building links and becoming recognized by the search engines, but in order to help you build those links, getting your name and brand out there can really do wonders. By increasing awareness of your site and product, the public will often help create the buzz you need, and often, this can result in fresh links to your website.

To help get your site in the eyes of as many people as possible, take a look into Social Media and consider creating profiles on some of the popular platforms. This can include creating a YouTube account and uploading instructional, informational, or interesting product videos. You can set up a Facebook page, and work to build a community around your product. Create a profile page on Squidoo, MySpace, and Flickr, amongst many others.

These pages often act as backlinks to your site, and also help spread awareness. Be sure to keep your social endeavors updated regularly or any viewership you have will dwindle as people lose interest. If you are able to build a strong following, this can result in many individuals linking to your site and spreading the word, resulting in long term benefits for you and your site.

Your use of social media does not have to be exactly about your company. For instance, let's say you sell cars. Your use of the social platform, while it may note your business, can focus on other car info including trivia, news, photos, etc. The key is to keep it relevant, not identical - you are not looking to create a mirror of your site.

Article Writing
Write articles about the subject of your website and submit them to various services such as EzineArticles. Consider also writing for your blog to help grow your site content. By writing and distributing relevant articles you can create a nice cushion of relevant incoming links. By writing articles that closely match the topic of your site, and including a link back to relevant content within your site, you can help out not only with search engine rankings, but by creating an extra traffic stream for your site.

Pay Per Click
While Pay Per Click (PPC) will not give you many long standing benefits, it can help you to start making sales immediately which in turn can give you the funds needed to promote your site via other means. If you need that immediate traffic, this is one way to get it, but at a cost, and as soon as you stop paying, your traffic stops, so it is far from a reliable long term means. In some industries however, it can pay off, so it is definitely worth considering.

Summary
In general, reference your website everywhere possible. Get links from every relevant source you can think of, issue a press release, and get your site lísted in the key directories for your industry. The more eyes you can put your URL in front of and the more relevant sites you can get to link back to yours, the sooner you will start to see progress in the search engines.

For many industries it can literally take years to get those coveted first page results - in some industries it may be near impossible, but if you want a chance, you need to start promoting that new site of yours immediately.

Scott Van Achte, Senior SEO at StepForth Web Marketing Inc.
Go Guardian eCommerce!

 

Three Hot Trends to Watch Out For

Since the new year is right around the corner, bloggers and marketers alike are posting their predictions as if a psychics convention has come to town. So in keeping with that tradition, I'd like to post a few of my own. But unlike those who post their predictions in point form, I won't make a specific líst but rather share with you some of my thoughts.

(Near the end, however, this post will culminate in what I believe will be three major trends to watch out for and dive into, if you want to make some serious money in 2008 and beyond.)

First off, let me state that you may or may not agree with me on these. But something is definitely going on right now that points to these three trends. All the clues are pretty evident, and you've probably seen some of these yourself.

What I'm talking about is...

... Internet marketing is correcting itself.

When the stock market tumbles, short of a full-on crash, they call it a "correction." Sometimes it happens precipitously. Other times, it takes place over a period of time.

Likewise, I believe that Internet marketing, right now, is going through a similar correction. It may not be as precipitous as the stock market, but it's indeed quite significant.

To explain what I mean, let me back up a bit.

If you've read Geoffrey Moore's "Crossing The Chasm", then you understand the product adoption curve. (In marketing and academic circles, they call it the "Diffusion Process.")

In plain English, it means that new markets go through a certain adoption process that looks very much like a bell curve.

At first, new products are consumed by the innovators and early adopters (i.e., niche and early markets). They're the type of people who buy new things the moment they come out.

Then, they are consumed by the majority (i.e., mainstream markets, at the top of the bell curve, where products get widely adopted by the majority of people).

Finally, the laggards make up the late markets. They usually wait until everyone else has tried the products, which are no longer new.

According to Moore, between the niches and the mainstream, there's a gap. A chasm, as he calls it, especially with technology. It's where things seem to slow down once a product has saturated the early markets.

But then, after a while, something happens.

The product, if and when it crosses the chasm, enters the mainstream (often called the "middle" or just the "majority"), and becomes widespread.

This is where the bulk of the market lies (about 68% of the market pie, according to studies). And often, it happens fast. Very fast. (For example, Moore's follow-up book, "Inside the Tornado," explains this in detail.)

What does this mean in terms of Internet marketing?

It means that the geeks (e.g., the risk-takers, innovators, Internet enthusiasts, and the like) are the first ones to penetrate the Internet market. They set many precedents that shape the way we do business, whether it's through a new method, software, business model, or teaching.

(That's why we often call them "gurus.")

We've seen this happen. Top marketers have entered the market, sold many a product, and made massive amounts of money. But now, things are starting to change. We're hitting - if not crossing - the chasm.

One obvious piece of evidence is the recent flurry of "death of" reports. Whether they're meant to promote something or not is a moot point.

Clayton Makepeace listed his own predictions recently , and I not only agree with them wholeheartedly but also view them as part of this crossing of the chasm. To me, the most salient point is that only 18% of the world's population is online - but it's growing at a rapid rate, particularly in Asia.

If you don't believe me (or even Clayton), watch this video:

http://www.ted.com/index.php/talks/view/id/92

It's a presentation by a statistical researcher about income distribution around the globe, and how quickly some countries are growing in terms of wealth and gross national product, once the Internet enters them.

In short, the video shows that the Internet, while still in its infancy, is growing at a rapid rate, and that there is hyper-growth occurring right now in Asian and middle-Pacific countries, such as Singapore, India, and of course, China.

Let me put that aside for just a moment, and share with you a few observations. (I will tie all of this together very shortly, I promise.)

Here's a question:

Haven't you noticed lately how Internet marketing seminars are changing?

I mean, for many years seminars were not only filled to the rim but also filled with the usual suspects who seem to congregate there all the time.

I remember going to seminar after seminar, and seeing the same faces over and over again. The same million-dollar marketers. The same "big names." The same expert speakers. And very few newbies or unknowns.

But in 2007, a shift started to happen. Some of those faces are not showing up at seminars anymore. The number of old-timers seems to be shrinking, while new faces are making their appearances for the first time.

With each passing seminar, it seems, the audience is slowly being replaced with new marketers and total newbies - people who are completely new to Internet marketing and even to the Internet in general.

More and more veteran marketers are retiring. Some are leaving the Internet marketing field altogether. Many are no longer attending seminars, speaking at them, or teaching Internet marketing at all.

Is it because the Internet marketing industry is dying or jumping the shark?

Not at all. Quite the contrary, in fact. While some Internet marketers have moved on, many of them have simply refocused their businesses on those three major markets I was referring to earlier.

To give you a hint, let me tell you a true story...

At the last seminar my wife and I attended, I was surprised to see that the vast majority of attendees was completely new. The event was still packed to the rim (and even bigger than before). But many of them admitted to us that this was the first seminar they've ever attended.

In fact, they were so new that, at a previous seminar where my wife and I spoke, we were both surprised by the kinds of questions they asked us.

After speaking on stage and walking towards the back of the room, Sylvie and I were asked questions like, "What is an autoresponder?" Or, "How do you create a text file?" (No joke!)

And it didn't just happen once or twice. It happened many, many times. And it happened at almost every single seminar we've attended or spoke at in 2007.

Now, what does all this mean?

It means several things: Internet marketing is shifting. We are seeing more and more people entering it for the first time. We are seeing less of the successful, seasoned marketers who have made their wealth and moved on.

In other words, what we're seeing is a shift to people who are completely green, entering the world of Internet marketing, and launching a business online for the very first time - with very limited knowledge about it to boot.

And many of the existing, top marketers we have learned from in the last few years have either retired or decided to go after... well... the "majority!" That is, they are going offline.

Yes, offline.

And that, my friends, is the golden key.

More importantly, we're seeing - and we'll see more of - the Asian market, too, entering the Internet marketing sphere.

The more Asian citizens gain access to the web, the more Internet marketing will change, too, to reflect this shift. China, Singapore, Malaysia, Indonesia, and others are definitely going to be forces to be reckoned with.

We're seeing this already.

(Sylvie and I are speaking in Singapore next spring, by the way. Some of these events pack as many as 3,000 people.)

Bottom line, these shifts represent not only a major correction affecting the world of Internet marketing, but also show the three major markets to watch out for in the coming year:

The newbie market; The offline market; The Asian market. And that's my prediction for the new year and beyond. Watch out for these markets. Enter them. Serve them. Or get out of the way.

That said, I do have a few technology-related predictions. (A blog post on new year's predictions wouldn't be complete without them, eh?)

Some of the ones I made last year did come true - and we'll see more and more of them in 2008 as well.

For example, online video will become ubiquitous. The web will become increasingly "widgetized." People will demand for more simplification. And interactivity will become vastly more popular and sophisticated.

But what about some of the major technology companies?

Well, I hate to make those kinds of predictions because Internet marketing is as volatile as the stock market. But I agree that some major acquisitions are in store for the coming year. My guess? Any one of the following...

AOL by Yahoo!;

Yahoo! by Microsoft; Technorati or SixApart (makers of MovableType and TypePad) by Microsoft or Yahoo! (likely to compete in the blogging space against none other than giants WordPress and Google's Blogger); Or Facebook - maybe by Microsoft, Yahoo!, or someone else. Speaking of Facebook, whether or not it does get acquired, it's going to see the same kind of decline in popularity in 2008 that MySpace saw in 2007.

In fact, when my kids got me onto Facebook earlier this year, and I refused at first because I told them I already had a MySpace account, in a pretentious tone they replied, "But Dad, MySpace is soooo last year!"

I think Facebook will face the same fate, I fear. Anyway, there you have it.

Until next time, thank you for your support this year. I appreciate you and wish you a peaceful, healthy, profitable, happy, and prosperous new year!

By Michel Fortin (c) 2008... Go Guardian eCommerce.

 

Landing Pages: Mix 'Em Up, See What Works Best!

The job of the modern Web site is more important and more difficult than ever, especially when it comes to a multichannel sales strategy. Visitors arrive at your Web site through a variety of online channels: pay-per-click (PPC) and organic search, e-mail. Once there, they need to fulfill the objective of acting upon a promotion, or buying a specific product.

If their entry leaves them cold because they don't see anything relevant to what drove them there, they're most likely to leave, having wasted their time and your marketing dollars. Landing pages are an effective technique to help visitors cross the channel between the marketing message that brought them to the site and the site functionality for them to take action like making a purchase or submitting a lead.

A Web site landing page is simply a page that keeps the momentum going from the referring channel's message. A common attribute might be the pay-per-click search terms that brought them to the site, or a specific e-mail offer that was clicked on.

In fact, targeted landing pages with keyword search terms appear more relevant to visitors who have come via a specific search engine query. As a result, fewer "bounces" occur. A bounce is a visitor who hits the landing page, stays for a few seconds, then hits the back button to return to the search engine page -- effectively a totally wasted paid click. Customized landing pages reduce this risk.

For example, an e-mail offer for a discounted travel package would bring the visitor directly to a landing page that reassuringly describes the offer in more detail and provides links to check availability and book the trip. It sounds simple enough, but put yourself in the visitor's shoes and do a few Web searches of your own. You'll be surprised at how many merchants still aren't using landing pages.

Creating a successful landing page isn't difficult, and you can easily experiment and learn as you go. First, decide on which page you'll use as the landing page for a specific campaign. You may very well have an existing Web page that you can use (one that's more specific than your homepage), but if you don't, consider publishing a new landing page. If that's the case, keep in mind these 7 best practices:

* Write a clear, concise, and compelling headline and offer copy that speaks to your audience's problem. For example: "Bank fees got you down? Check out our no-fee guarantee!"
* Include an image along with the offer for visual appeal.
* Reduce or eliminate navigation to keep visitors focused on the goal and reduce distraction.
* Keep the look and feel of your primary Web site so consumers will immediately recognize your brand.
* Don't forget a compelling call to action that should tie in to the offer. For example, the copy for the no-fee banking offer above could have a call-to-action such as "Apply Now," or "Sign-Up in 90 Seconds."
* Minimize data collection as much as possible to decrease abandonment. If you must collect additional information, try moving those fields to a form on a second page; the effect is that by the time visitors click through to this second page, they've already built some momentum in the conversion process and are less likely to bail out.
* Whenever asking for personal information, include privacy and security statements to help establish trust.

Landing pages for lead-generation sites typically should focus on a single, specific goal: getting the user to register or submit a lead. These types of landing pages should have a minimum of unrelated navigation or content, and should present only relevant, reassuring messages that encourage visitors to immediately and efficiently take the next step in the registration process. There are many similarities to direct mail. Every piece of literature, every page, every image and every word in a direct mail piece serves a very specific purpose -- there's no waste. Everything is focused on getting the recipient to respond. The same goes with lead-generation landing pages.

Also, remember that you'll need to include the landing page's URL in the hyperlink of the message on the referring channel. For example, PPC search, e-mail, and print hyperlinks should all point to your specific landing page.

Once you've adopted landing pages as part of your marketing toolbox, you should set your sights on optimizing them for greatest effectiveness. Direct marketers have used A/B split testing for decades to find out which competing ad or sales letter works best, and you can do the same with landing pages.

For example, does putting your product's price on the landing page drive more sales than if you required the visitor to click onto a subsequent page before showing price? Using A/B testing, or more sophisticated multivariate testing, you can determine exactly which combination of alternate offers, headlines, copy, images and calls-to-action are most persuasive to visitors.

Beyond A/B and multivariate testing, you can also use behavioral targeting techniques to present visitors with landing pages that are customized based on whether the visitor is new vs. returning, time of day or day of week, and so on. Using behavioral targeting along with testing, you can easily optimize offers and other factors that will drive higher conversions and increased loyalty. For example:

* Leverage and test multiple landing page strategies to learn which is most effective on a segment-by-segment basis.
* Dramatically increase leads and conversions generated by PPC traffic, without increasing your SEM budget.
* Identify search terms and keywords that will yield the best quality traffic, then target those segments with specific, highly optimized offers and correlating landing pages.

Landing pages are an important component that should be in every web marketer's toolbox. Try out the techniques outlined in this article to produce landing pages for your visitors. By optimizing landing pages through the steps of testing and targeting, you'll not only increase the effectiveness of your Web marketing dollars, but you'll gain unique and valuable insights into what persuades your visitors to take action.

Trust Is Key, Visit Guardian eCommerce Today

 

A True Internet Model for E-Commerce Fulfillment

The old-school approach to order fulfillment doesn't fly for many Internet retailers. Warehousing, packing, shipping and return-order processing are labor-intensive and time-consuming. This has led to a growing trend among online sellers --the use of Web technologies to automate order fulfillment.

I'm talking about e-commerce fulfillment providers (EFPs). They take the "friction" out of order fulfillment. In a typical scenario, a consumer will buy merchandise at a Web site. This triggers an order that is sent electronically to an EFP who processes the order. A shipper such as FedEx or UPS is then automatically notified. Upon shipment of the order, an automated notification is sent to the consumer and to the merchant. There is almost no human intervention. In other words, it's a true Internet fulfillment model.

From a strategic perspective, one of the most important benefits of this model is that the retailer doesn't have to make a capital investment in infrastructure Rackspace is the expert when it comes to delivering Windows and Linux hosting solutions. Click here to learn more.. Yugster.com is an example. The Web site has grown by nearly 500 percent in the last year and is similar to other e-commerce sites, such as Woot.com and 1SaleaDay.com. In the past, such rapid growth for an e-commerce operation would have required an enormous investment in processes, systems, personnel and physical space. Aside from the obvious fact that it's not easy to raise capital, such an investment could be risky because there's no guarantee the business will continue to grow. By eliminating the need for a capital investment, EFPs remove a significant barrier to entry for would-be online retailers.

Of course, EFPs do more than ship orders. With advances in Web technologies, EFPs can add value in numerous ways. For example, EFPs can assist with automated inventory management by sending alerts to merchants when inventory levels drop below certain thresholds. Restocking can be done without an employee doing a physical count. This means online retailers can market and sell their products without having to physically handle the merchandise. And even though the EFP holds the inventory, the retailer still manages and monitors everything through a Web-based dashboard. The retailer has access to historical reports as well as real-time visibility into order status, shipment tracking, inventory quantities, and item-level sales data.
Level Playing Field

EFPs are doing for fulfillment what Google Latest News about Google has done for advertising Learn how you can enhance your email marketing program today. Free Trial - Click Here.. They are taking cost out of the equation. Google has allowed companies to reach targeted audiences for just pennies per ad click. It's a highly automated process that can fit into nearly any business model. Likewise, EFPs are taking cost out of order fulfillment. The cost of the EFP is covered by shipping and handling charges that consumers pay. And just as Google has nearly perfected online advertising, and has certainly improved advertising efficiency by orders of magnitude, EFPs are built from the ground up to make order fulfillment as efficient as possible. It would be nearly impossible for a retailer to match an EFP's level of efficiency with an in-house fulfillment operation.

EFPs can support a variety of business models. These include pure-play e-commerce Web sites, multichannel retailers who sell through third-party Web sites such as Amazon, eBay, Overstock and Yahoo, and even merchants who sell through TV infomercials and brick-and-mortar stores. EFPs fulfill orders for all of these sales models. They can provide continuously updated reports that allow retailers to track the sales volume of each channel.

There are several EFPs. Yugster.com uses Webgistix. Amazon is actually the largest EFP, although most people think of Amazon only as a retailer. These two companies take different approaches to fulfillment services. Webgistix offers a customizable solution that is integrated with a retailer's order-entry system. Amazon offers a self-serve solution that allows retailers to plug into Amazon's fulfillment infrastructure. Other EFPs, such as WeFulfillIt, are also emerging as demand for these services continues to rise sharply.

The fact is that using an EFP can be a game changer. It makes online retailers more scalable by essentially providing unlimited capacity on demand. Retailers can ship 100 orders one day and 1,000 orders the next day. EFPs can be invaluable whether an entrepreneur is just trying to get a company off the ground, or expand their operations, or protect their profit margins by reducing manpower and overhead. With an EFP, retailers don't have to lease warehouse space, hire shipping/receiving clerks, or buy shipping supplies and equipment.

And, as every retailer knows, customer satisfaction is critical. This is yet another area where EFPs provide an important benefit. The speed and accuracy of order fulfillment is usually guaranteed by the EFP, which is what a business person should expect when hiring a company that only does order fulfillment. Most merchants are good at sourcing and marketing retail merchandise. They want to focus on that and keep getting better at it. They don't want to divert resources and time to order fulfillment.

Many Internet retailers are seeing the positive impacts that EFPs can have on their businesses. It would be smart for any online retailer to consider adopting this fulfillment model. It works. It's easy. And it'll benefit the retailer's customers and its bottom line.

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