Wednesday, January 14, 2009
Bounce Rates Count
Of late there has been a lot of discussion about bounce rates and whether or not the search engines count these in their algorithms. As far back as late 2007, there were reports that webmasters were seeing a difference in their rankings for major keywords within a few weeks of drastically changing their bounce rates. However, none of the tests and reports seem to be complete enough or repeatable enough to constitute proof.
As a result, there are plenty of naysayers who believe that such things as bounce rates are not now and probably won't ever be part of the search engine algorithms.
I am of the opposite view; bounce rates will certainly be part of the search engine algorithms and probably already are.
What I would like to do here is share with you some of the common naysayer objections and refute all but one of them. But first, for those who are scratching their heads about what bounce means, we are referring to people leaving a website. A bouncy website is the opposite of a sticky website, one where people stay a long time.
Objection 1: There is no definition of "bounce rate".
Response: This is the flimsiest of arguments. A bounce is when someone leaves a website, going back where they came from.
Objection 2: I don't like how Google Analytics defines a bounce.
Response: Sadly, Google doesn't ask me for advice, either. But cheer up, the bounce rate in Google Analytics might not be the same as they use in their algorithm, just as the little green bar is not necessarily the PageRank they use in their algorithm.
Objection 3: Many sites don't have Google Analytics turned on, so Google would have very incomplete data.
Response (scratching my head in confusion): What does Google Analytics have to do with anything? This is about Google (or Yahoo, or MSN, or Ask, or some other) tracking their own traffic and how their own users move about and - most importantly - how their users return to their website.
Objection 4: What is the threshold for a bounce? After 5 seconds? After 10 seconds? After 15 seconds? This is a mess! (This is often part of the how-do-we-define-a-bounce debate.)
Response: A bounce is a bounce, whether it takes a person one second or one hour to bounce back, it is a bounce. How the search engines choose to treat bounces with varying lag times is another matter. Let's be clear; they won't tell you, just as they won't tell you how many links on a page they index, how many they follow and how many they count in their ranking algorithms. Furthermore, it is a moving target. Just like every other algorithm input, bounce rates and bounce lag times will not be treated in the exact same way one day to the next.
Objection 5: What if people quickly click on an external link and leave my site? They found the site useful because they found a useful link on it, but they bounced.
Response: That is not a bounce, that's a referral. A bounce is when someone hits the back button.
Objection 6: What if the user quickly closes the window?
Response: That could be any number of things, but it is not a bounce. Who can guess how the search engines might treat that, or even if they treat it at all. However, it need not be considered a bounce unless the search engines believe it should be.
Objection 7: Doesn't a bounce mean the person has found what they want? Can't a bounce sometimes be good?
Response: Sometimes, perhaps, but rarely. After 5 seconds, a person has no time to read a page. After 30 seconds, they might have found something useful. So lag times matter. More importantly, the search engines can determine what a person does next. If a person returns to the search results and clicks on another link, that is a sign they did not find what they want. If they return to the search results and conduct a similar search, that might also be a sign they did not find what they want. If they return to the search results and conduct an unrelated search, that might be a sign that they found what they want. Search engines can weigh various bounces in light of the user's next action.
Objection 8: For some searches, people look for multiple sources, such as comparing prices, comparing products, seeking varying opinions, etc. Too many sites would be penalized if all those bounces were to be counted in the rankings.
Response: This is an example of false logic. If someone clicks on one website, then bounces, clicks on another website, then bounces, clicks on another website then bounces...all the high-ranking websites for that particular search query would be equally affected. Nobody would suffer a ranking disadvantage because rankings are relative.
Objection 9: Can't I just set up a bot to visit all my top competitors and leave their site after varying numbers of seconds to make it appear that their sites are all bouncy.
Response: Yes, you can. And you can get very creative. I have even heard of couriers in China travelling from one Internet café to another to click on a particular site as a means of increasing its rankings. I have no answer for this, other than that the search engines will have to control for this, just as they have found ways to control for automated link-building.
So have no fear. Good websites that provide what their visitors want or who help them find what they want will prosper. Sticky SEO looks at conversions and stickiness as integral elements to SEO. Cheap sites that do a lot of link-building - bouncy SEO - counting on large volumes of traffic to offset poor conversion rates, will suffer - because the search engines will stop sending them that traffic. It's just a matter of time. Or perhaps it has already started.
Guardian eCommerce Helps Expose Trustworthy Websites!
As a result, there are plenty of naysayers who believe that such things as bounce rates are not now and probably won't ever be part of the search engine algorithms.
I am of the opposite view; bounce rates will certainly be part of the search engine algorithms and probably already are.
What I would like to do here is share with you some of the common naysayer objections and refute all but one of them. But first, for those who are scratching their heads about what bounce means, we are referring to people leaving a website. A bouncy website is the opposite of a sticky website, one where people stay a long time.
Objection 1: There is no definition of "bounce rate".
Response: This is the flimsiest of arguments. A bounce is when someone leaves a website, going back where they came from.
Objection 2: I don't like how Google Analytics defines a bounce.
Response: Sadly, Google doesn't ask me for advice, either. But cheer up, the bounce rate in Google Analytics might not be the same as they use in their algorithm, just as the little green bar is not necessarily the PageRank they use in their algorithm.
Objection 3: Many sites don't have Google Analytics turned on, so Google would have very incomplete data.
Response (scratching my head in confusion): What does Google Analytics have to do with anything? This is about Google (or Yahoo, or MSN, or Ask, or some other) tracking their own traffic and how their own users move about and - most importantly - how their users return to their website.
Objection 4: What is the threshold for a bounce? After 5 seconds? After 10 seconds? After 15 seconds? This is a mess! (This is often part of the how-do-we-define-a-bounce debate.)
Response: A bounce is a bounce, whether it takes a person one second or one hour to bounce back, it is a bounce. How the search engines choose to treat bounces with varying lag times is another matter. Let's be clear; they won't tell you, just as they won't tell you how many links on a page they index, how many they follow and how many they count in their ranking algorithms. Furthermore, it is a moving target. Just like every other algorithm input, bounce rates and bounce lag times will not be treated in the exact same way one day to the next.
Objection 5: What if people quickly click on an external link and leave my site? They found the site useful because they found a useful link on it, but they bounced.
Response: That is not a bounce, that's a referral. A bounce is when someone hits the back button.
Objection 6: What if the user quickly closes the window?
Response: That could be any number of things, but it is not a bounce. Who can guess how the search engines might treat that, or even if they treat it at all. However, it need not be considered a bounce unless the search engines believe it should be.
Objection 7: Doesn't a bounce mean the person has found what they want? Can't a bounce sometimes be good?
Response: Sometimes, perhaps, but rarely. After 5 seconds, a person has no time to read a page. After 30 seconds, they might have found something useful. So lag times matter. More importantly, the search engines can determine what a person does next. If a person returns to the search results and clicks on another link, that is a sign they did not find what they want. If they return to the search results and conduct a similar search, that might also be a sign they did not find what they want. If they return to the search results and conduct an unrelated search, that might be a sign that they found what they want. Search engines can weigh various bounces in light of the user's next action.
Objection 8: For some searches, people look for multiple sources, such as comparing prices, comparing products, seeking varying opinions, etc. Too many sites would be penalized if all those bounces were to be counted in the rankings.
Response: This is an example of false logic. If someone clicks on one website, then bounces, clicks on another website, then bounces, clicks on another website then bounces...all the high-ranking websites for that particular search query would be equally affected. Nobody would suffer a ranking disadvantage because rankings are relative.
Objection 9: Can't I just set up a bot to visit all my top competitors and leave their site after varying numbers of seconds to make it appear that their sites are all bouncy.
Response: Yes, you can. And you can get very creative. I have even heard of couriers in China travelling from one Internet café to another to click on a particular site as a means of increasing its rankings. I have no answer for this, other than that the search engines will have to control for this, just as they have found ways to control for automated link-building.
So have no fear. Good websites that provide what their visitors want or who help them find what they want will prosper. Sticky SEO looks at conversions and stickiness as integral elements to SEO. Cheap sites that do a lot of link-building - bouncy SEO - counting on large volumes of traffic to offset poor conversion rates, will suffer - because the search engines will stop sending them that traffic. It's just a matter of time. Or perhaps it has already started.
Guardian eCommerce Helps Expose Trustworthy Websites!
Top Ten Search Engine Myths
We've all done it at some point in our professional lives. We search a keyword that describes our business only to scratch our head as to how our competitor's website shows up on the top of the líst instead of ours. If you've gone one step further and read about Search Engine Optimization, then surely you have come across the conflicting information online.
One article tells you to do one thing while another tells you to do the opposite. Which one should you believe?
This gray area of what you should or should not do is much like the modern day "Bat Cave." If you are lucky enough to stumble upon it, chances are you don't quite know how you got there and if you had to go back one day you would probably just find yourself lost in the woods.
So what should you believe? The general rule is to combine what you read or heard with what you have experienced and somewhere in there lies the truth. To get you started, let's debunk some of the more commonly used myths floating around.
1) Use a Keyword Rich Domain Name: It is widely believed that if you include your keywords in your domain name like www.professional-website-design-in-nj.com it will greatly improve your rankings. This is not true. It is best to choose a domain name that is short, easy to remember and if possible includes your company name.
2) Google Partnership: If you are ever approached by a company claiming to have a partnership with Google, run in the opposite direction. There is no such thing as a "preferred" relationship with Google and in fact on Google's website it even states: Beware of SEOs that claim to guarantee rankings, allege a "special relationship" with Google, or advertise a "priority submit" to Google.
3) Meta Keyword Tag: It used to be that the Meta Keyword Tag was given a lot of weight in the early days of Search Engine Optimization, but people abused it and now it does very little. You may still want to include your keywords here, but know that it will not do much and in fact most search engines won't even check it.
4) Bold or Italicized Text: Adding emphasis to certain keywords like using bold or italics can make your text easier to scan for the reader if done properly, but has little to no effect on your search engine ranking.
5) Content Length: There is no search engine rule stating that your content needs to be a specific number of words in order to get indexed. Any recommended length is more to assist the reader in understanding what you do than to aid the search engines.
6) Duplicate Content: Posting specific content like an article or blog entry on your site and then on another site will not get you penalized. In the search results, Google will recognize that the content is the same and only choose one of the pages to display, but it will not hurt your overall search engine ranking.
7) Avoid Flash: Any text that you place in Flash will not be readable by a search engine, but this doesn't mean you have to avoid flash altogether. You can still very successfully incorporate Flash into your site through rotating pictures or a header on the page. Just don't have an all Flash site or use a Flash intro if you are interested in increasing your search engine rankings.
8) Pay-Per-Click: Some say that using Pay-Per-Click will help your organic listing while others say it will hurt. Both are false. The fact is that Google has gone to great lengths to separate the two departments of organic and paid listings to a point where the two departments don't communicate or even sit at the same table for lunch.
9) Update the Site Frequently: Updating your site often is a good idea if you have something new to say. Just don't change around a few words to accommodate the search engines as that won't help your listing at all. Regularly adding legitimate content like articles, press releases and blog entries will help though.
10) Doorway Pages: Many companies will sell this idea of increasing your ranking by creating hundreds of one page sites loaded with keywords that link to you from various domains. This is considered spamming the search engine and is not recommended. If you properly optimize your site and focus on the correct way to get listed, you will improve your ranking much quicker than these doorway pages ever could.
Of course there are many other myths out there confusing the general public about what works and what doesn't work. Some of them are spread by people who don't really know the truth and others are spread by SEO companies in an attempt to make search engine optimization confusing... mission accomplished!
Regardless of where the myths come from, if you or the SEO Company you hire use common sense and do things the right way, you will have no trouble finding the proverbial Bat Cave and when you get there please tell them that I want my utility belt back!
Go Guardian eCommerce Today!
One article tells you to do one thing while another tells you to do the opposite. Which one should you believe?
This gray area of what you should or should not do is much like the modern day "Bat Cave." If you are lucky enough to stumble upon it, chances are you don't quite know how you got there and if you had to go back one day you would probably just find yourself lost in the woods.
So what should you believe? The general rule is to combine what you read or heard with what you have experienced and somewhere in there lies the truth. To get you started, let's debunk some of the more commonly used myths floating around.
1) Use a Keyword Rich Domain Name: It is widely believed that if you include your keywords in your domain name like www.professional-website-design-in-nj.com it will greatly improve your rankings. This is not true. It is best to choose a domain name that is short, easy to remember and if possible includes your company name.
2) Google Partnership: If you are ever approached by a company claiming to have a partnership with Google, run in the opposite direction. There is no such thing as a "preferred" relationship with Google and in fact on Google's website it even states: Beware of SEOs that claim to guarantee rankings, allege a "special relationship" with Google, or advertise a "priority submit" to Google.
3) Meta Keyword Tag: It used to be that the Meta Keyword Tag was given a lot of weight in the early days of Search Engine Optimization, but people abused it and now it does very little. You may still want to include your keywords here, but know that it will not do much and in fact most search engines won't even check it.
4) Bold or Italicized Text: Adding emphasis to certain keywords like using bold or italics can make your text easier to scan for the reader if done properly, but has little to no effect on your search engine ranking.
5) Content Length: There is no search engine rule stating that your content needs to be a specific number of words in order to get indexed. Any recommended length is more to assist the reader in understanding what you do than to aid the search engines.
6) Duplicate Content: Posting specific content like an article or blog entry on your site and then on another site will not get you penalized. In the search results, Google will recognize that the content is the same and only choose one of the pages to display, but it will not hurt your overall search engine ranking.
7) Avoid Flash: Any text that you place in Flash will not be readable by a search engine, but this doesn't mean you have to avoid flash altogether. You can still very successfully incorporate Flash into your site through rotating pictures or a header on the page. Just don't have an all Flash site or use a Flash intro if you are interested in increasing your search engine rankings.
8) Pay-Per-Click: Some say that using Pay-Per-Click will help your organic listing while others say it will hurt. Both are false. The fact is that Google has gone to great lengths to separate the two departments of organic and paid listings to a point where the two departments don't communicate or even sit at the same table for lunch.
9) Update the Site Frequently: Updating your site often is a good idea if you have something new to say. Just don't change around a few words to accommodate the search engines as that won't help your listing at all. Regularly adding legitimate content like articles, press releases and blog entries will help though.
10) Doorway Pages: Many companies will sell this idea of increasing your ranking by creating hundreds of one page sites loaded with keywords that link to you from various domains. This is considered spamming the search engine and is not recommended. If you properly optimize your site and focus on the correct way to get listed, you will improve your ranking much quicker than these doorway pages ever could.
Of course there are many other myths out there confusing the general public about what works and what doesn't work. Some of them are spread by people who don't really know the truth and others are spread by SEO companies in an attempt to make search engine optimization confusing... mission accomplished!
Regardless of where the myths come from, if you or the SEO Company you hire use common sense and do things the right way, you will have no trouble finding the proverbial Bat Cave and when you get there please tell them that I want my utility belt back!
Go Guardian eCommerce Today!
Internet Marketing Strategy For Tough Times
As we enter into what many enlightened souls are calling the most dire economic times since the Great Depression, online marketers need all the help they can get - regardless of the source. You have probably heard of Google; but chances are almost 100% certain, you have never heard of me. Lucky you!
Actually, the only thing you need to know about me is that I am a full-time online affiliate marketer and I make a very comfortable living from the web. Last year (2008), was my best year online so far, which left me scratching my head and saying what recession?
But that may be something of a false positive, as I will never know how much I could have made if the economic times had been good instead of bad. Plus, judging from my own limited experience, selling and marketing online may not have been hit as hard as those businesses in the real world in 2008, since consumers are doing everything to save a penny and shopping online has become a much cheaper alternative for many.
As we enter into these uncertain times, online marketers and webmasters need all the help they can get. Recently, Google mailed a small booklet to its Adsense users; in it Google gives "6 Top Tactics For Tough Times." It is obviously referring to its Adwords PPC (Pay Per Click) program and clients but Google's advice can be applied to your general online marketíng.
These tactics include: (quoting directly from the Google mail-out)
1. Focus your ads on low prices and savíngs.
2. Use Value-related keywords.
3. Ensure your ad groups are targeted and relevant.
4. Don't waste money on irrelevant clicks.
5. Make it easy for customers to buy.
6. Focus your money on your high-performers. (End Quote)
Sound advice and I especially like the idea of focusing your marketing on low prices and savíngs mainly because people want bargains in tight economic times. I also like the fact that you must make it easy for your customers to buy... something as simple as putting your "order/buy link" above the fold can improve your conversions.
Also, targeting value-related keywords, is a very effective marketing tactic. Relating your keywords to "discounts, bargains, cheap, inexpensive, lowest prices..." will help improve your sales. So too, is catering to phrases that suggest the searcher is in a buying mind-set: gifts, presents, gift ideas, wedding gifts... shoppers searching those words are ready to buy.
Plus, focusing your time and money on your high-performers is solid advice. Sometimes succeeding online is simply finding a market niche that works/performs - then running with it. Once you have found the keywords and products that perform well with your site or sites - focus the majority of your time and energy developing those niche markets.
Now here are some of my most effective marketing tactics that have worked for me and tactics I will be relying on in the coming years - even in these hard times.
Make Keywords Your #1 Goal: This is the single most important factor for my own online success. You have to make keywords and ranking high for them in all the search engines your main objective if you're marketing online. Might sound obvious, but many beginning marketers don't truly understand how important getting top rankings for your chosen keywords will be in your online success.
Target less competitive long tail (multi-worded) keywords to get started and slowly work your way up to more popular keywords. Center your marketing around getting those first page listings (Top Five) for your keywords. Achieve this goal, (especially in Google) and it will be almost impossible for you not to succeed and make a profit with your online marketing even in bad times.
Autoresponders, Líst Building & Online Relationships: Keeping in contact with potential buyers is mission critical. You must use autoresponders to send follow-up messages to build trustful relationships with your potential customers.
So building a large contact líst is essential. That's why the social networks such as Twitter, Facebook, MySpace can be very effective marketing tools for building this online contact and trust. Truth be told, all these social networks are, more or less, just glorified autoresponders and líst builders!
Your Unique Selling Position: You must give potential customers some very good reasons for them to buy from you or your links. Offering special bonuses and discounts works wonders for your sales. Some of my most successful pages simply consist of coupons and discounts offered by different companies. If buyers can save $100's OFF by buying thru your links, they will.
Always remember, besides looking for the best deal or bargain, consumers are also looking for a quality product. If you're into affiliate marketing, only pick top quality products to promote. Picking top brand names also makes it easier to make sales. So too is only promoting popular online merchants like Amazon which can be an effective marketing strategy. Most importantly, always remember consumers are also looking for INFORMATION on the products they are considering buying, give them helpful information and you will succeed.
Go With The Flow: If you're marketing online, you have to follow what's working for you. Most times you will try countless ideas or tactics - once you have found a process or system that works, really work it or scale it up. Making your first dollar is the hardest, but once you do something that earns you that dollar, just repeat that "something" a thousand times.
Tracking what works is very important so keep a close eye on your site's traffic logs to find where your customers are coming from. Something like Google Analytics is simply priceless for "fine-tuning" your site and your internet marketing. It will tell you what's working and what's not.
Target Recurring or Residual Income: One of my most effective marketing strategies is to promote and sell products and services that give you a recurring or residual income. Make one sale and get paíd for years or for the life of that referred client. Concentrate on services like web-hosting, telephone, marketing programs... once customers sign up to these services, they will likely keep them for years. I am still earning income from sales I made five years ago.
Building a large residual income could be the key to surviving in tough economic times. This will be income which will carry you or your business over the rough patches since it is based upon past performance and not on your current selling situation.
Automate Everything: The real beauty of marketing online and using computers... you can automate just about every process in your marketing system. Make it a point of automating everything you do... use autoresponders to follow-up with potential buyers, use automatic check-outs, automatic reporting... just set-up your whole internet marketing system that runs itself with little or no supervision from you. This will free up your time to concentrate all your efforts on marketing/promoting your site or product. Besides, nothing beats coming back from a vacatíon and finding out you have earned the cost of your vacatíon and then some - all the while you were lying in the sun and miles away from any computer.
Find The Top Online Marketers: If you're just starting with internet marketing, you need to find the top successful marketers and "model" what they're doing. This is relatively a new industry and you have to seek out the experts and pioneers who have set the groundwork. When I first started marketing online, I was quite fortunate to come into contact with some web marketing heavy-weights such as Marlon Sanders, Ken Evoy, Neil Shearing... and SEO experts like Brad Callen and Aaron Wall.
Make Google Your Friend: Whether you love or hate Google doesn't matter, you just have to make it your number one ally in your online marketíng. Google has just about conquered the world-wide search market, Yahoo and MSN are still important, but Google is the deal-breaker when you're selling stuff online. Consumers have enormous respect for Google, a number one listing for a lucrative keyword simply means money in the bank.
I have found using Google Search, Google Adwords, and Google Adsense have played a more than significant role in the success of my own online sites and marketing. Google tools such as Google Analytics, Google Alerts, Webmaster Tools... all have been invaluable and an enormous help in achieving my "web-based" lifestyle and livelihood. Of course, Google has also driven me around the bend more times than I can count, but no one is perfect. Besides, when it's all said and done, anyone marketing on the web must truly embrace Google if they want to reach their highest level possible.
Titus Hoskins (c) 2009
Go Guardian eCommerce!
Actually, the only thing you need to know about me is that I am a full-time online affiliate marketer and I make a very comfortable living from the web. Last year (2008), was my best year online so far, which left me scratching my head and saying what recession?
But that may be something of a false positive, as I will never know how much I could have made if the economic times had been good instead of bad. Plus, judging from my own limited experience, selling and marketing online may not have been hit as hard as those businesses in the real world in 2008, since consumers are doing everything to save a penny and shopping online has become a much cheaper alternative for many.
As we enter into these uncertain times, online marketers and webmasters need all the help they can get. Recently, Google mailed a small booklet to its Adsense users; in it Google gives "6 Top Tactics For Tough Times." It is obviously referring to its Adwords PPC (Pay Per Click) program and clients but Google's advice can be applied to your general online marketíng.
These tactics include: (quoting directly from the Google mail-out)
1. Focus your ads on low prices and savíngs.
2. Use Value-related keywords.
3. Ensure your ad groups are targeted and relevant.
4. Don't waste money on irrelevant clicks.
5. Make it easy for customers to buy.
6. Focus your money on your high-performers. (End Quote)
Sound advice and I especially like the idea of focusing your marketing on low prices and savíngs mainly because people want bargains in tight economic times. I also like the fact that you must make it easy for your customers to buy... something as simple as putting your "order/buy link" above the fold can improve your conversions.
Also, targeting value-related keywords, is a very effective marketing tactic. Relating your keywords to "discounts, bargains, cheap, inexpensive, lowest prices..." will help improve your sales. So too, is catering to phrases that suggest the searcher is in a buying mind-set: gifts, presents, gift ideas, wedding gifts... shoppers searching those words are ready to buy.
Plus, focusing your time and money on your high-performers is solid advice. Sometimes succeeding online is simply finding a market niche that works/performs - then running with it. Once you have found the keywords and products that perform well with your site or sites - focus the majority of your time and energy developing those niche markets.
Now here are some of my most effective marketing tactics that have worked for me and tactics I will be relying on in the coming years - even in these hard times.
Make Keywords Your #1 Goal: This is the single most important factor for my own online success. You have to make keywords and ranking high for them in all the search engines your main objective if you're marketing online. Might sound obvious, but many beginning marketers don't truly understand how important getting top rankings for your chosen keywords will be in your online success.
Target less competitive long tail (multi-worded) keywords to get started and slowly work your way up to more popular keywords. Center your marketing around getting those first page listings (Top Five) for your keywords. Achieve this goal, (especially in Google) and it will be almost impossible for you not to succeed and make a profit with your online marketing even in bad times.
Autoresponders, Líst Building & Online Relationships: Keeping in contact with potential buyers is mission critical. You must use autoresponders to send follow-up messages to build trustful relationships with your potential customers.
So building a large contact líst is essential. That's why the social networks such as Twitter, Facebook, MySpace can be very effective marketing tools for building this online contact and trust. Truth be told, all these social networks are, more or less, just glorified autoresponders and líst builders!
Your Unique Selling Position: You must give potential customers some very good reasons for them to buy from you or your links. Offering special bonuses and discounts works wonders for your sales. Some of my most successful pages simply consist of coupons and discounts offered by different companies. If buyers can save $100's OFF by buying thru your links, they will.
Always remember, besides looking for the best deal or bargain, consumers are also looking for a quality product. If you're into affiliate marketing, only pick top quality products to promote. Picking top brand names also makes it easier to make sales. So too is only promoting popular online merchants like Amazon which can be an effective marketing strategy. Most importantly, always remember consumers are also looking for INFORMATION on the products they are considering buying, give them helpful information and you will succeed.
Go With The Flow: If you're marketing online, you have to follow what's working for you. Most times you will try countless ideas or tactics - once you have found a process or system that works, really work it or scale it up. Making your first dollar is the hardest, but once you do something that earns you that dollar, just repeat that "something" a thousand times.
Tracking what works is very important so keep a close eye on your site's traffic logs to find where your customers are coming from. Something like Google Analytics is simply priceless for "fine-tuning" your site and your internet marketing. It will tell you what's working and what's not.
Target Recurring or Residual Income: One of my most effective marketing strategies is to promote and sell products and services that give you a recurring or residual income. Make one sale and get paíd for years or for the life of that referred client. Concentrate on services like web-hosting, telephone, marketing programs... once customers sign up to these services, they will likely keep them for years. I am still earning income from sales I made five years ago.
Building a large residual income could be the key to surviving in tough economic times. This will be income which will carry you or your business over the rough patches since it is based upon past performance and not on your current selling situation.
Automate Everything: The real beauty of marketing online and using computers... you can automate just about every process in your marketing system. Make it a point of automating everything you do... use autoresponders to follow-up with potential buyers, use automatic check-outs, automatic reporting... just set-up your whole internet marketing system that runs itself with little or no supervision from you. This will free up your time to concentrate all your efforts on marketing/promoting your site or product. Besides, nothing beats coming back from a vacatíon and finding out you have earned the cost of your vacatíon and then some - all the while you were lying in the sun and miles away from any computer.
Find The Top Online Marketers: If you're just starting with internet marketing, you need to find the top successful marketers and "model" what they're doing. This is relatively a new industry and you have to seek out the experts and pioneers who have set the groundwork. When I first started marketing online, I was quite fortunate to come into contact with some web marketing heavy-weights such as Marlon Sanders, Ken Evoy, Neil Shearing... and SEO experts like Brad Callen and Aaron Wall.
Make Google Your Friend: Whether you love or hate Google doesn't matter, you just have to make it your number one ally in your online marketíng. Google has just about conquered the world-wide search market, Yahoo and MSN are still important, but Google is the deal-breaker when you're selling stuff online. Consumers have enormous respect for Google, a number one listing for a lucrative keyword simply means money in the bank.
I have found using Google Search, Google Adwords, and Google Adsense have played a more than significant role in the success of my own online sites and marketing. Google tools such as Google Analytics, Google Alerts, Webmaster Tools... all have been invaluable and an enormous help in achieving my "web-based" lifestyle and livelihood. Of course, Google has also driven me around the bend more times than I can count, but no one is perfect. Besides, when it's all said and done, anyone marketing on the web must truly embrace Google if they want to reach their highest level possible.
Titus Hoskins (c) 2009
Go Guardian eCommerce!
Four Steps To A Web Site Brand
Do you have a plan? Most companies spend a considerable amount of time, energy, and money planning what to do and how to do it.
Let's say you need a website, so you develop a plan, present it to a bunch of website designers, and get quotes or proposals. You're not going to get caught with your pants down like the last time by some nerdy geek, you know the skinny kid with the scraggly beard, whose techno-babble gave you a headache, or the bizarre young lady dressed in gothic chic with the black lipstick and tattoo to match - yikes, no thanks, not this time, this time you got a plan.
You read all the blogs on website design, you know all the ins-and-outs of search engine optimization, and Google Adwords. No one is going to pull a fast one on you. You know your business, your market, and your needs. Or do you?
How much do you really know about how real people interact with your website? How much do you really know about what we call Human Motivational Optimization? All the stats, logs, and number crunching analysis that forms the basis of many website development plans does not truly give you the visceral understanding of how to connect to an audience, and isn't that what you want your website to do?
So maybe your plan is the wrong plan; it's like planning a trip to Home Depot to buy a cabbage; it just doesn't make sense. So how about a plan that does make sense, something simple, understandable, easy to implement, that is if you hire the right people to do it. But before we tell you the four steps to creating your very own Website Branding Plan, let's talk about Don LaFontaine.
Chances are you don't know who the late Don LaFontaine was, but you've heard his voice many, many times. Don was the most famous and influential voice behind thousands of movie and television trailers. He had a distinctive deep, gravely voice, and a writing style that reinvented the entire movie trailer format. But why should you care? Simple. Movie trailers are the ultimate elevator pitch, a short memorable performance that compels you to action, kind of like what a mission statement is suppose to do, but I'm getting ahead of myself. Let's start at the beginning, or rather, the end.
Branding Starts With Thinking Backwards: Most people like to start a project at the beginning and work their way through until they reach the end. Makes sense, or does it? If you don't start with where you want to end-up, it's unlikely you'll ever get where you want to go. Remember our cabbage? Planning a shopping to trip to Home Depot because they got cool stuff, doesn't help if what you want is a cabbage.
Branding is no different. If you don't start with how you want your audience to think about you, they will probably never think about you at all. So now that we got that straight let's start our plan where it makes sense, the end.
The 4 Step Web-Branding Plan...
1 - The Slogan:
Your slogan, you know the thing that sits underneath your logo, that simple little phrase somebody in your office came up with that makes you sound important, stuff like "the cool air conditioning company." Most small and medium size companies don't think too hard about this little marketing gem, and as a result they either have something really cheesy, or some meaningless platitude that has no memorable meaning at all, like "the best people for the best job."
Just because you're small and don't have millions of dollars to spend on television ads promoting your pithy little motto, doesn't mean you shouldn't have one. That catchphrase is who you are, and how you want people to remember you, short, memorable, and to the point. I remember my sons arguing over some complicated bit of business when one of them in frustration finally said, "Enough already. Give it to me in one word or less!" a demand to articulate what was important without all the peripheral issues; a lesson all businesses should pay attention to.
2 - The Story Line (Logline):
To my mind, mission statements are a totally dysfunctional marketing element, misused and abused by a bean-counter attitude, born out of trying to squeeze every last drop of information into a statement that won't offend anybody. A wise man once said, "If what you're saying doesn't offend somebody, maybe you're not saying anything" and most mission statements that are full of meaningless platitudes and toned-down amendments, fall into the category of not saying anything, at least, anything worth hearing.
Okay so let's forget about mission statements, after all this isn't the military, and we're not planning the next Desert Storm. Instead let's think loglines, or what you can think of as your brand story line.
You know those short statements you find in TV Guide, or your weekend television insert, prompting you to watch the next episode of 'House,' or 'Desperate Bimbos.' They are a short form text version of a trailer, intended to get you to watch the movie or television show. For our purposes, we want people to go to our website, and stay-tuned long enough to get our core marketing message, and not walk out half way through the presentation. So, how do we do that?
The Six Elements of Effective Web Trailers: In order for us to come up with a compelling statement that prompts people to view our website presentation, we need to refer back to our old pal Don LaFontaine. What if Don LaFontaine wrote our website trailer. How would he do it?
Don had a very distinctive style that you've heard a thousand times for a thousand different movies, but they all followed a similar format. Each trailer needs to cover six distinct elements, who, what, where, how, why, and when. All the things businesses should be presenting in their elevator pitch, but with one extra ingredient, personality.
Here's the format used in many movie trailers: "In a place (where), one man (who) brings stability to chaos (what), in an epic tale that will both amaze and inspire (why)! Coming soon (when) to a theatre near you." Sound familiar?
Let's take our air conditioning example, you remember, "the cool air conditioning company." Let's say our fictitious company is called Kool Air Conditioning, their website trailer might sound something like this:
"In a town where summer heat melts the cool of the coolest homeowners, one air conditioning company comes to the rescue. When the mercury rises to eye-popping, mind numbing numbers, the men from Kool spring into action, bringing relief to the sweltering masses. The Kool Guys will amaze you with their prompt service and installation know-how. The heat is on. It's coming sooner than you think; it's coming this summer to your town, your neighborhood; your house. Kool, the cool air conditioning company."
Over-the-top? Maybe, but we've covered all the bases, we know who (Kool), what (air conditioning), when (this summer), where (your house), why (the heat) and how (prompt service and installation know-how). Now that's a mission statement; one with a little style, panache, and personality; one that will get you remembered and prompt your audience to action.
3 - The Personality:
Movies like businesses all fall into certain genres or categories. There's the action movie format that's suitable for sports related businesses, the chick flick style that's ideal for cosmetic or fashion industry businesses, and the family comedy format suitable for entertainment and recreation based companies, and of course the kids movie version perfect for any business selling things for children. The point is that every company and website has to have a personality.
Many hardnosed business executives scoff at the idea of spending money on such seemingly trivial marketing concepts as company personality, but ignoring your website persona, is a big mistake. You can either invest a little in developing, creating, managing, and promoting this personality or you can let the marketplace decide for itself, or worse, find you completely redundant and irrelevant.
4 - The Delivery:
You may be asking yourself, this sounds good on paper, but can it really be done, and can it be done for my business, on my website? The answer is damn straight it can. Like most things in life, and in business, it's not grasping the concept tha's so hard, it's implementing it.
With a little investment and a willingness to take some chances, you can be the market leader. But if you thought you could simply take your newly created movie trailer style website elevator pitch and slap it onto your website in text form, you would be mistaken. How you deliver the message is as important, and in many cases more important, than what you say.
Whether you sell lipstick, licorice, or lingerie, you probably have lots of competition, so how you deliver your message is what's going to make the difference.
You want your website presentation to motivate people to email or phone. You want to deliver a compelling performance that is more than a sales pitch, a presentation that uses voice, visuals, words, and music to create a website personality, a lasting impression; one that is going to allow you to stand out from the crowd and give you a competitive advantage.
Nothing will convince better than seeing an actual example, and guess what, we just happen to be able to provide you with one: check out SonicPersonality.com and see what an effective website presentation sounds like. If nothing else, you may get a chuckle or two.
By Jerry Bader (c) 2009
Visit Guardian eCommerce, Get The Credibility You Deserve!
Let's say you need a website, so you develop a plan, present it to a bunch of website designers, and get quotes or proposals. You're not going to get caught with your pants down like the last time by some nerdy geek, you know the skinny kid with the scraggly beard, whose techno-babble gave you a headache, or the bizarre young lady dressed in gothic chic with the black lipstick and tattoo to match - yikes, no thanks, not this time, this time you got a plan.
You read all the blogs on website design, you know all the ins-and-outs of search engine optimization, and Google Adwords. No one is going to pull a fast one on you. You know your business, your market, and your needs. Or do you?
How much do you really know about how real people interact with your website? How much do you really know about what we call Human Motivational Optimization? All the stats, logs, and number crunching analysis that forms the basis of many website development plans does not truly give you the visceral understanding of how to connect to an audience, and isn't that what you want your website to do?
So maybe your plan is the wrong plan; it's like planning a trip to Home Depot to buy a cabbage; it just doesn't make sense. So how about a plan that does make sense, something simple, understandable, easy to implement, that is if you hire the right people to do it. But before we tell you the four steps to creating your very own Website Branding Plan, let's talk about Don LaFontaine.
Chances are you don't know who the late Don LaFontaine was, but you've heard his voice many, many times. Don was the most famous and influential voice behind thousands of movie and television trailers. He had a distinctive deep, gravely voice, and a writing style that reinvented the entire movie trailer format. But why should you care? Simple. Movie trailers are the ultimate elevator pitch, a short memorable performance that compels you to action, kind of like what a mission statement is suppose to do, but I'm getting ahead of myself. Let's start at the beginning, or rather, the end.
Branding Starts With Thinking Backwards: Most people like to start a project at the beginning and work their way through until they reach the end. Makes sense, or does it? If you don't start with where you want to end-up, it's unlikely you'll ever get where you want to go. Remember our cabbage? Planning a shopping to trip to Home Depot because they got cool stuff, doesn't help if what you want is a cabbage.
Branding is no different. If you don't start with how you want your audience to think about you, they will probably never think about you at all. So now that we got that straight let's start our plan where it makes sense, the end.
The 4 Step Web-Branding Plan...
1 - The Slogan:
Your slogan, you know the thing that sits underneath your logo, that simple little phrase somebody in your office came up with that makes you sound important, stuff like "the cool air conditioning company." Most small and medium size companies don't think too hard about this little marketing gem, and as a result they either have something really cheesy, or some meaningless platitude that has no memorable meaning at all, like "the best people for the best job."
Just because you're small and don't have millions of dollars to spend on television ads promoting your pithy little motto, doesn't mean you shouldn't have one. That catchphrase is who you are, and how you want people to remember you, short, memorable, and to the point. I remember my sons arguing over some complicated bit of business when one of them in frustration finally said, "Enough already. Give it to me in one word or less!" a demand to articulate what was important without all the peripheral issues; a lesson all businesses should pay attention to.
2 - The Story Line (Logline):
To my mind, mission statements are a totally dysfunctional marketing element, misused and abused by a bean-counter attitude, born out of trying to squeeze every last drop of information into a statement that won't offend anybody. A wise man once said, "If what you're saying doesn't offend somebody, maybe you're not saying anything" and most mission statements that are full of meaningless platitudes and toned-down amendments, fall into the category of not saying anything, at least, anything worth hearing.
Okay so let's forget about mission statements, after all this isn't the military, and we're not planning the next Desert Storm. Instead let's think loglines, or what you can think of as your brand story line.
You know those short statements you find in TV Guide, or your weekend television insert, prompting you to watch the next episode of 'House,' or 'Desperate Bimbos.' They are a short form text version of a trailer, intended to get you to watch the movie or television show. For our purposes, we want people to go to our website, and stay-tuned long enough to get our core marketing message, and not walk out half way through the presentation. So, how do we do that?
The Six Elements of Effective Web Trailers: In order for us to come up with a compelling statement that prompts people to view our website presentation, we need to refer back to our old pal Don LaFontaine. What if Don LaFontaine wrote our website trailer. How would he do it?
Don had a very distinctive style that you've heard a thousand times for a thousand different movies, but they all followed a similar format. Each trailer needs to cover six distinct elements, who, what, where, how, why, and when. All the things businesses should be presenting in their elevator pitch, but with one extra ingredient, personality.
Here's the format used in many movie trailers: "In a place (where), one man (who) brings stability to chaos (what), in an epic tale that will both amaze and inspire (why)! Coming soon (when) to a theatre near you." Sound familiar?
Let's take our air conditioning example, you remember, "the cool air conditioning company." Let's say our fictitious company is called Kool Air Conditioning, their website trailer might sound something like this:
"In a town where summer heat melts the cool of the coolest homeowners, one air conditioning company comes to the rescue. When the mercury rises to eye-popping, mind numbing numbers, the men from Kool spring into action, bringing relief to the sweltering masses. The Kool Guys will amaze you with their prompt service and installation know-how. The heat is on. It's coming sooner than you think; it's coming this summer to your town, your neighborhood; your house. Kool, the cool air conditioning company."
Over-the-top? Maybe, but we've covered all the bases, we know who (Kool), what (air conditioning), when (this summer), where (your house), why (the heat) and how (prompt service and installation know-how). Now that's a mission statement; one with a little style, panache, and personality; one that will get you remembered and prompt your audience to action.
3 - The Personality:
Movies like businesses all fall into certain genres or categories. There's the action movie format that's suitable for sports related businesses, the chick flick style that's ideal for cosmetic or fashion industry businesses, and the family comedy format suitable for entertainment and recreation based companies, and of course the kids movie version perfect for any business selling things for children. The point is that every company and website has to have a personality.
Many hardnosed business executives scoff at the idea of spending money on such seemingly trivial marketing concepts as company personality, but ignoring your website persona, is a big mistake. You can either invest a little in developing, creating, managing, and promoting this personality or you can let the marketplace decide for itself, or worse, find you completely redundant and irrelevant.
4 - The Delivery:
You may be asking yourself, this sounds good on paper, but can it really be done, and can it be done for my business, on my website? The answer is damn straight it can. Like most things in life, and in business, it's not grasping the concept tha's so hard, it's implementing it.
With a little investment and a willingness to take some chances, you can be the market leader. But if you thought you could simply take your newly created movie trailer style website elevator pitch and slap it onto your website in text form, you would be mistaken. How you deliver the message is as important, and in many cases more important, than what you say.
Whether you sell lipstick, licorice, or lingerie, you probably have lots of competition, so how you deliver your message is what's going to make the difference.
You want your website presentation to motivate people to email or phone. You want to deliver a compelling performance that is more than a sales pitch, a presentation that uses voice, visuals, words, and music to create a website personality, a lasting impression; one that is going to allow you to stand out from the crowd and give you a competitive advantage.
Nothing will convince better than seeing an actual example, and guess what, we just happen to be able to provide you with one: check out SonicPersonality.com and see what an effective website presentation sounds like. If nothing else, you may get a chuckle or two.
By Jerry Bader (c) 2009
Visit Guardian eCommerce, Get The Credibility You Deserve!
