Tuesday, February 08, 2005
EBay Responds to Price Hike Outcry
That basic eBay Store subscription will be raised from US$9.95 to $15.95 per month. Sellers will also pay a Final Value fee of 8 percent of the closing value for sales up to $25. Fees range as high as 16 percent for higher value items. Analysts said they are not surprised that eBay is extending an olive branch to its members.
In the wake of widespread complaints about fee increases on sellers, Ebay has said it will reduce some of the charges and boost customer service in the U.S. and Canada. However, the online auction giant is standing firm on its move to hike Final Value fees on inventory format listings and Store subscription fees.
It is unclear if threats from the competition or user complaints spurred eBay to action.
One thing is certain: eBay sellers were up in arms over the online auction giant's plan to raise the monthly fee it charges to sellers by 60 percent. That price hike is still scheduled to take effect at midnight on February 18.
Are we surprised that eBay is extending an olive branch to its members?? Other companies should learn a valuable e-lesson from eBay's experience here.
More information at Guardian eCommerce.
In the wake of widespread complaints about fee increases on sellers, Ebay has said it will reduce some of the charges and boost customer service in the U.S. and Canada. However, the online auction giant is standing firm on its move to hike Final Value fees on inventory format listings and Store subscription fees.
It is unclear if threats from the competition or user complaints spurred eBay to action.
One thing is certain: eBay sellers were up in arms over the online auction giant's plan to raise the monthly fee it charges to sellers by 60 percent. That price hike is still scheduled to take effect at midnight on February 18.
Are we surprised that eBay is extending an olive branch to its members?? Other companies should learn a valuable e-lesson from eBay's experience here.
More information at Guardian eCommerce.
